- #Why cant i pay again american express acounts how to
- #Why cant i pay again american express acounts verification
- #Why cant i pay again american express acounts password
If you do not have your card with you, then (Press 2) to access your account using your Social Security number. You may be put on a brief hold if all agents are currently assisting other customers when you call. Step 4Īfter entering your card number, a Direct Express customer service agent will answer your call shortly. If you have your Direct Express card with you, then enter your 16-digit debit card number. Step 1Ĭall Direct Express Customer Service toll-free at 1-88 (available 24/7) Step 2įor English, (press 1), for Spanish (Press 2), for all other languages (press 3) Step 3 We will walk you through the process of getting in touch with a live customer service representative below. To speak to a live person at Direct Express customer service, there are a few steps you have to follow.
#Why cant i pay again american express acounts how to
How to Talk to a Live Person at Direct Express You can call customer service at the following numbers: If you need to speak to Direct Express, we have provided their phone number below. Direct Express Customer Service Phone Number
Once you download the app, click on “Register” to activate your card. You can download the Direct Express app at the Apple Appstore or on Android’s Google Play store. There are three ways to activate your Direct Express debit card. How to Activate and Register a new Direct Express Card
#Why cant i pay again american express acounts verification
You will then be asked to enter your Direct Express card number and the Visual Verification code shown on your screen to retrieve your User ID. However, If you do not remember your User ID, click on the “Forgot Your User ID” link as shown below. You will be taken to a page like the one below where you will have to enter your User ID and the Visual Verification code shown on your screen to retrieve your password. However, If you do not remember your password, click on the “Forgot Your Password” link as shown below. Once you are logged into your account, you will be able to, manage your profile, set up alerts and notifications, and activate your card, among the other online account functions listed above. You will then be taken to your Direct Express account page where you can: You must enter the correct Visual Verification code in order to proceed. Next, enter the Visual Verification code that appears on your screen.
#Why cant i pay again american express acounts password
Once there, enter your User ID and Password in the appropriate space.
You will be taken to a login page that looks like the one below. If you do not remember your User ID, click on the “Forgot User Id” link as shown below.įor Direct Express Card Numbers that start with 5115 63, check the appropriate box below. Once you enter the correct password, you will be taken to your Direct Express account page where you can: The next step is to enter your password on the next page, provided you entered the correct User ID. Once there, enter your login User ID in the space provided, and hit the “Submit” button as shown in the image below. If your Card Number starts with 5332 48, you will be taken to a login page that looks like the one below. Scroll down to see the instructions for your specific card number. Note that we have provided login instructions below for both. If your Card Number starts with 5332 48 or 5115 63, check the appropriate circle as shown below and follow the instructions. To complete this step, locate your Direct Express debit card and look at the card number in front of your debit card.